30 Day No-Risk Guarantee

Everything Acne.com and Tyrell, Inc. are proud to offer you the most advanced breakthrough in acne pimple treatment with the introduction of Zeno™. We want to make sure you are completely satisfied with your purchase and that it is meeting your acne pimple treatment expectations. We are so confident in your satisfaction that we’re offering you our 30-day no-risk guarantee. If you are not completely satisfied with the results from your use of Zeno, return the device in the original packaging along with all contents and your original sales receipt to our warehouse for a full refund*.

For more information on returning you purchase email us at returns@everythingacne.com

*Please note that you will be refunded the full purchase price less the cost incurred for shipping.

Warranty Service

Your Zeno is covered by a 1-year limited warranty from the date of the original purchase.* If you would like to obtain warranty service, please call our Customer Service Department at 1-888-469-9366. We are available Mon-Fri from 8:00AM to 5:00PM Central Time. Please have your Zeno with you when you call.

Tyrell's Limited One-Year Warranty

Your Zeno is warranted to be free from defect in material and workmanship for a period of one year under normal use after its original purchase date. This warranty extends only to the original retail purchaser and only when purchased from an authorized Zeno retailer.

If the product should become defective within the warranty period, contact Tyrell, Inc. Call Customer Service at 888.469.9366 for repair or replacement. Tyrell reserves the right to replace a defective product with the most comparable product currently available.

This warranty does not cover products damaged by the following:
• Accident, misuse, abuse or alteration
• Servicing by unauthorized persons
• Use with unauthorized accessories
• Connecting to incorrect current and voltage
• Any other conditions beyond our control

TYRELL, INC.SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT. ALL IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF FITNESS AND MERCHANTABILITY ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF ORIGINAL PURCHASE.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.

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